Frequently Asked Questions about Uloapp??

Frequently Asked Questions about Uloapp

What is Uloapp?

Uloapp is India's leading online residential management application that has transformed daily work activities in Indian Societies,Residencies,Cooperative Housing Societies(CHS) by bringing ease and convenience that helps connecting maintenance office with resident holders and employees digitally.

Uloapp focus on transforming standard of living in societies digitally which used to be a manual and lengthy process.

By providing widest choice, superior customer service, lowest prices and unmatched benefits,Uloapp is growing on a titanic scale with a considerable amount of new users joining/registering everyday.

Where can I get the app?

The app is available for download from the Apple App Store and Google Play Store.

The app is available on Android.
Android: https://play.google.com/store/apps/details?id=com.aiplios.apartment&hl=en_IN.

Do you provide free trail and Is it mandatory to go after the trail period?

No. If you decide not to use Uloapp after your trial period, you need not pay. This is a no-obligation trial. You can continue to use the free edition without paying anything. Type www.uloapp.co.in –----website open------go to request for demo---------fill up the details-submit .After this our service team will connect to you can create your demo account.

How can I access Uloapp?

Once the management team signs up with the app, we can onboard and deploy the app within a week. We create society account first by gathering information of building, floor, units/flats etc.

If we signed the contact, what kind of service is provided by Uloapp?

We are trusted only because of our service. Uloapp service is both online and offline. For online every resident holders, admin, employees are provided with a unique Uloapp code ,chats,email ,online video call etc and for offline we have onsite service where our  Technical Service Associate will be at your door step to provide service.

Is our data secure and protected with Uloapp?

Absolutely Yes. Uloapp uses industry standard security practices to protect your data.

Uloapp uses Secure Socket Layer(SSL) technology to encrypt the entire transmission of data between your browser and our server.

In addition, Uloapp has strict user access control in place - the information of your society  is only visible to admin and not other resident holder of Uloapp. We don’t have any option to make data public or private in the software. A owner can view only his and tenant data + owner raises any complain etc the information is only circulated between the owner and the admin or employee (if any),no other resident holders are allowed to view any information. Only administrators can view all the information related to the community. Members with other roles can see only that information that is needed.

Moreover, the data storage of your data is in a world class Data Center, implementing highest security standards to ensure peace of mind to you.

What will happen to our data when we discontinue the Uloapp service?

In an unlikely event that you decide to discontinue the use of uloapp, the administrator will have the option of downloading data of the complex. Post the confirmation from the administrator, we would permanently delete the data of the complex from our servers.

Are there any hidden prices?

No hidden prices, prices is upfront.There are no hidden charges upon installation.

How many days will it take to do the onboarding?

It should take approximately 7 days. The entire process, including the training process and database creation, takes a week to complete.

How long does it take for the residents to adopt the technology? How easy is it for senior citizens to use it?

The app is very simple to use and shouldn't be a challenge. With some assistance, senior citizens can also use the app with ease. Else, they can always contact our service team with the help of Uloapp code.

Where can I download Uloapp app from?

The app is available on Android.

Android : https://play.google.com/store/apps/details?id=com.aiplios.apartment&hl=en_IN

There is no limit on the number of residents who can download the app as long as all are authorized residents of the society. If the application exits immediately on launch, please try to upgrade app version or OS version to match them.

If more questions,whom do it connect too?

Please reach us at the details available on our Contact Us page. You can alternately submit your query on the same page with your details and we will respond back!